Service & Support

Selecting the right connectivity and SIM partner is critical, not only in helping choose, configure, and optimise device’s connectivity, but also to provide real time advice and support should any of the MNO’s networks or devices suffer issues. Indeed, some compatibility issues may require more involved investigations. This is where a partner with high levels of telecom network expertise and resourced support structures is invaluable. Close relationships with our customers and partners also ensure that Caburn Telecom constantly monitors and tests networks; often advising MNO problems to our clients in advance of the networks detecting problems themselves. Caburn Telecom’s large client network also helps us to continuously monitor service levels and user experiences. Forming a responsive and far reaching mobile ecosystem for establishing high levels of quality of service and user experiences.