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Lone Worker SIM Cards: Assistance & Protection


Always stay Connected & Compliant

Resilient SIM Cards for Lone-Worker Devices

Our Lone Worker IoT SIM cards offer essential connections for at-risk lone workers to their support teams. They can request immediate assistance from anywhere with our strong multi-network coverage. This is a crucial component for clients in the healthcare, energy, engineering, and field operation sectors. Our services allow lone workers to safely and dependably seek help when needed.

Our specialised features for the Lone Worker sector are product branded under our Caburn Connect services. Our mobile connectivity solutions offer essential functions for lone workers, such as text alerts, fall alarms, and multi network calls to call centres and Alarm Receiving Centres. Additionally, we offer secure features like whitelist for phone numbers, text messaging, and encrypted VPN services.

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Critical Data, SMS & Voice Connectivity

Lone-Worker Systems are different to other IoT SIM cards as they require resilient multi-network connectivity, combined with monitored voice calls. Dependent upon the device and Alarm Receiving Centre systems and protocols, this may require Mobile Originated (MO), Mobile Terminated (MT) or both forms of connectivity for devices. Calls and records need to be monitored in real time as response times are important and may form part of audits or investigations. It is also important that closed user systems are used so that spurious or nuisance calls or messages do not interfere with vital communication systems or channels.

Lone Worker SIM Cards: Reliable Connection & Protection

In many sectors lone working is unavoidable, from the medical and caring professions to field support, utilities and engineering, people often need to spend time out of the office, and sometimes this makes them vulnerable. Ensuring that they can raise an alarm or call for help from wherever they are is critical.

Why Does SIM Card Connectivity Matter for Lone-Worker Systems & How is it Used in Devices?

In today’s fast-paced and interconnected world, connectivity plays a crucial role in ensuring the safety and effectiveness of lone-worker systems. These systems, designed to protect individuals working in isolation, heavily rely on connectivity to function optimally.

By utilising advanced technology, lone-worker devices are equipped with various features that make use of connectivity to enhance safety and efficiency. From real-time tracking and monitoring to instant communication, connectivity allows these devices to keep a constant line of communication open between lone workers and their support teams.

Whether it be through GPS, Wi-Fi, or mobile networks, the seamless connectivity provided by these systems ensures that lone workers are always connected and well-supported, even in the most remote or hazardous environments.

With connectivity as the backbone, lone-worker systems can provide a lifeline for individuals who often find themselves in vulnerable situations. So next time you think about the importance of connectivity, consider the vital role it plays in keeping lone workers safe and connected.

What is the Importance of BS8484 in Lone Worker Systems?

Lone worker systems are crucial for ensuring the safety and well-being of employees who work alone or in potentially hazardous environments. In the United Kingdom, the importance of adhering to the British Standard BS8484 is vital. BS8484 provides a comprehensive framework and set of guidelines for the provision and use of lone worker services, helping organizations effectively monitor and respond to any risks encountered by their staff.

By complying with this standard, companies can enhance their duty of care towards lone workers, minimizing the potential for accidents, incidents, or other adverse situations. The adoption of BS8484 enables employers to demonstrate their commitment to the safety and security of their employees, fostering a culture of trust and protection.

Moreover, complying with this standard also ensures alignment with legal and regulatory requirements, preventing any potential penalties or reputational damage that may arise from non-compliance. Ultimately, the importance of BS8484 lies in its ability to safeguard lone workers, empowering them with the knowledge that their employers have taken appropriate measures to mitigate risks and ensure their well-being.

Please visit our connectivity services designed for lone worker protection applications:

Please also view our connectivity services designed for controlled environments or very remote locations:

BS8484: Connectivity Requirements

BS8484 is a British Standard that provides guidelines for lone worker safety devices and services. When it comes to connectivity, the standard outlines the following requirements:

Device Connectivity: Lone worker safety devices should have reliable and robust connectivity to ensure continuous communication between the lone worker and the monitoring centre. This can be achieved through various means, such as multi-cellular networks (GSM, 2G, 3G, 4G, etc.) or satellite communications.

Network Coverage: The standard emphasizes the importance of choosing a network service provider that offers comprehensive coverage in the areas where lone workers operate. The connectivity should be able to reach remote or low signal strength areas, ensuring that lone workers can always establish a connection with the monitoring centre.

Roaming Capability: If lone workers operate in multiple countries or regions, the devices should be capable of roaming across different networks to maintain connectivity. This allows lone workers to stay connected and receive assistance regardless of their location. 

Redundancy and Resilience: The connectivity solution
should have built-in redundancy and resilience to ensure uninterrupted communication. This can include features like dual-SIM capability, automatic network switching, and backup communication channels (e.g., satellite communication as a backup to cellular networks).

Data Security: The standard also addresses the security of data transmitted over the network. It requires the use of secure communication protocols and encryption to protect sensitive information, preventing unauthorized access or tampering.

These requirements aim to ensure that lone workers have reliable and secure connectivity to raise alarms, request assistance, and stay connected with the monitoring centre in case of emergencies or hazardous situations.

BS8484: Network Coverage

The BS8484 standard states that network coverage is of utmost importance in the lone worker industry for several reasons:

Safety and Emergency Response: Network coverage ensures that lone workers can establish a reliable and continuous connection with the monitoring centre or emergency response team. In case of an emergency or when immediate assistance is required, lone workers need to be able to raise an alarm or request help quickly and efficiently. Adequate network coverage ensures that these distress signals reach the monitoring centre without interruption, enabling prompt response and support.

Location Tracking: Many lone worker safety devices incorporate GPS or location tracking capabilities. These devices rely on network coverage to transmit location data accurately. In situations where a lone worker’s whereabouts are unknown or in cases of emergency, the monitoring centre can use this information to pinpoint the worker’s location and provide assistance. Reliable network coverage ensures the accuracy and timeliness of location data transmission.

Remote and Hazardous Areas: Lone workers often operate in remote or low signal strength areas, such as construction sites, rural areas, or underground facilities. In these locations, network coverage might be limited or unreliable. The standard emphasizes the importance of choosing a network service provider that offers comprehensive coverage in such areas. Adequate network coverage ensures that lone workers can establish and maintain a connection with the monitoring centre regardless of their location, reducing the risks associated with isolation.

Communication Reliability: Lone workers rely on communication devices to report their status, update their activities, or seek guidance. Network coverage ensures that these communication channels remain stable and accessible. It allows lone workers to relay important information, receive instructions, or request assistance when needed. Uninterrupted network coverage helps ensure efficient and reliable communication between lone workers and the monitoring centre.

Overall, network coverage plays a crucial role in ensuring the safety and well-being of lone workers. It enables timely emergency response, accurate location tracking, reliable communication, and support in remote or hazardous areas. By addressing the importance of network coverage, the standard aims to enhance the effectiveness and reliability of lone worker safety systems.

"From the NHS and utility companies to the housing sector and retail, we protect people working alone in any role. A reliable and rock-solid connection is vital for the personal safety of our customers’ staff. They need to maintain critical functionality for emergency calls and periodic welfare checks. Losing touch with help and support simply can’t happen.”

“Caburn Telecom’s offering grabbed our attention. When we first met with the team, we were impressed with how closely they listened to our requirements and the speed at which they designed a solution around our needs. It couldn’t be more different from the inflexible provision we had to work around previously.”

“Thanks to Caburn Telecom we can access superior connectivity and coverage, on a much more flexible and cost-efficient basis. Managing our estate is easy and performance information is instantly available. We quickly diagnose and deal with any issues, and it’s definitely helped us become even more competitive in our marketplace.

"Caburn Telecom has become an important and long-term strategic partner. We really value their hardworking ethos, transparent processes and responsive approach to customer service.”

George Stavrinidis, CEO of Lone Worker Solutions

Connected IoT/M2M Solutions Across all Sectors

Please contact us if you would like to discuss your IoT SIM or M2M requirements or would like to learn more about our industry-leading secure and resilient IoT / M2M connectivity plans. We can also discuss any individual technical issues you may be encountering within your IoT / M2M deployments or from your existing SIM or connectivity supplier. This is, of course, on a no obligation basis.

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