Caburn’s solution quickly introduced significant advantages. Firstly, the roaming SIM cards eliminated the need for Segurincat to maintain several connectivity contracts simultaneously – allowing the company to gradually centralise spend with one partner. This increased its purchasing power, saved cost and reduced administration time.
In addition, the roaming cards automatically switch to the best available signal, to ensure the best possible long-term connectivity and overcoming unexpected changes to network topography. This is crucial for Segurincat’s customers.
Seguricat also gained complete visibility of its entire SIM estate, through the intuitive Caburn M2M Insight platform. Marc explains: “We can now monitor and manage our cards from a one-page dashboard. Caburn M2M Insight allows us to check data use and performance – for individual SIMs cards and those grouped by tariff.
“It’s also possible to activate, suspend and deactivate cards through the system so that we only pay for what we use. When we order new SIM cards there are no data charges until we switch them on – it’s much fairer.”
This new level of cost control and tariff visibility allowed Segurincat to cut its connectivity costs in half.
Finally, Caburn’s approach to customer service also exceeded expectations. “Although we’re a comparatively small customer for Caburn Telecom, it’s never felt that way. They are always extremely responsive to queries and support requests. They have also been open to discussions on tariff fees, to ensure we’re getting the most competitive deal,” explains Marc.