The Caburn Telecom solution proved to be an instant upgrade. Roaming SIMs offered even greater peace of mind for Lone Worker Solutions’ customer base. The ability to guarantee the best possible connectivity at all times means vulnerable lone workers maintain an uninterrupted link with help and support.
The new system also provides pinpoint tariff control for Lone Worker Solutions’ thousands-strong SIM estate, with flexible contract terms. Through the Caburn M2M Insight management dashboard the company can govern a pool of available data between all SIMs, rather than a fixed allocation per SIM. This provides greater agility to accommodate outliers amongst the group. The team can also suspend SIMs to optimize efficiency as required, as well as activate new ones themselves.
With the new solution in place, Lone Worker Solutions has maintained continued growth, winning a succession of significant new tenders. This included a major contract with a large UK utility provider, ousting its long-term incumbent provider.
Lone Worker Solutions also turned to Caburn Telecom to provide SIM cards and connectivity to help service a series of new US-based customers.
George adds: “Thanks to Caburn Telecom we can access superior connectivity and coverage, on a much more flexible and cost-efficient basis. Managing our estate is easy and performance information is instantly available. We quickly diagnose and deal with any issues, and it’s definitely helped us become even more competitive in our marketplace.